Enable Customer Service Representatives to Create Orders and Customer Accounts

Litekart allows customer service representatives (CSRs) to create new orders and customer accounts on behalf of customers. This feature can greatly streamline the sales process and provide a better user experience for customers who need assistance with their purchase.

CSRs can easily create new orders and add products to a cart in Litekart's backend interface. From there, they can enter the customer's shipping and billing information and process payment. Additionally, if the customer does not already have an account, CSRs can quickly create a new one on their behalf.

This feature also allows CSRs to place orders on behalf of customers who may have difficulty placing an order themselves, such as those who are not as tech-savvy or those with accessibility needs.

Overall, Litekart's ability to enable CSRs to create orders and customer accounts helps businesses provide a better customer experience while also streamlining their operations.